Data protection regulations


Protecting personal data is important to us. This is why we operate in compliance with applicable legal regulations for the protection of personal data and general data security. Below you can read what kinds of information we may collect, how we handle it, and who we may make available to you.

Name and address of the responsible office

Alpha Verteilertechnik GmbH
(Postal address) Postfach 1341 - D-93403 Cham
(Street address) Ringstraße 60 - D-93413 Cham-Altenmarkt
Managers: Elmar Reuter, Manfred Dotzler

Personal Data

We do not collect any personal data (such as names, addresses, telephone numbers or email addresses), except when you voluntarily make this data available to us (e.g. via registration or survey) or when you have agreed to your data being recorded, or if applicable laws about the protection of your data allow this.

Intended purpose of data collection, processing and use

In general, the personal data you make available to us will be used to answer your questions, process your jobs, or give you access to certain information or offers. To maintain customer relationships, the following may also be necessary:

- Saving and processing your personal data so that we will better be able to fulfill your requests or improve our products or services

- Use of your personal data by us (or a third party assigned by us) to inform you about offers which are useful for your business activity, or to carry out online surveys to better fulfill the assignments and requirements from our clients.

Of course we will respect your decision if you do not want to give us your personal data to support the customer relationship (especially for direct marketing or for market research). We will not sell your personal data to third parties or otherwise market them. At your request (by letter or email) we will delete your data.

Use for a specific purpose

Alpha Verteilertechnik GmbH will only collect, process and use the personal data made available by you and for the purposes stated to you, except if this collection, processing or use falls into one of the following cases:
- If the data collection is for another purpose which is directly linked to the original purpose for which the personal data was collected

- If the data is required for the preparation, negotiation and fulfillment of a contract with you

- If it is required due to a legal obligation or an order from the authorities or courts

- If it is required to justify or protect a legal claim or to defend against accusations

- If it serves to prevent misuse or other illegal activities, e.g. deliberate attacks on the systems of Alpha Verteilertechnik GmbH, or to ensure data security

Description of relevant persons and the relevant data or data categories

Essentially, only a very small amount of data is collected. Personal data is collected, processed and used from the following main groups of people:

  • Customer data (especially address data, contract data), Data from interested persons (especially product interests, address data)
  • Employee data, Applicant data, Broker/Agency data (especially personnel data for personnel administration and management)
  • Data about business partners, brokers and agents (especially address data, invoice data and service data)
  • Data about suppliers (especially address data and function data)

Recipients or categories of recipients who we may share the data with:

  • Public offices who receive the data for legal reasons (e.g. social security companies) 
  • Internal employees who participate in the implementation and fulfilment of the information processes 
  • External subcontractors (service providers) according to § 11 BDSG
  • Other external locations such as partners, as part of the job assigned by the client

Information about communication or usage

When you access our websites using telecommunications services, communication-related information (e.g. internet protocol address) and usage-related information (e.g. information about when usage began and how long it lasted, and about the telecommunications services you use) are created automatically using technical means. This data may be able to connect back to personal data. Insofar as the recording, processing and use of your communication or usage data is absolutely necessary, this is subject to the legal regulations about data protection.

Automatically recorded, non-personal data

When you access our websites, sometimes information is collected automatically (not via registration) that is not connected to a specific person (e.g. your internet browser and operating system, domain name of the website you came from, number of visits, average viewing time, pages opened). We use this information to determine the attractiveness of our websites and their improve their serviceability and contents.

"Cookies" – Information automatically saved to your computer

When you visit one of our websites, it may happen that we save information in the form of a "cookie" on your computer, so that the site will recognise you when you visit again. Cookies allow us to adjust our website to your interests. If you don’t want us to recognise your computer again, please set up your internet browser so that it deletes cookies from your computer’s hard drive, blocks all cookies or warns you before a cookie is saved.

Standard deadlines for deleting data

The law orders many safe-keeping obligations and deadlines. After these deadlines pass, we routinely delete that data. If any data is unaffected by this, it will be deleted if the purpose described above ceases to be applicable.


Alpha Verteilertechnik GmbH makes technical and organisational arrangements to protect your personal data from intentional or wrongful deletion or alteration, and to protect it from loss and unauthorised sharing or access.

Planned data transmission to third-party states

Data is transmitted to third countries to fulfill the purposes of a contract or a relationship of trust similar to a contract, or to advise and support the affected persons.

Links to other websites

The websites of Alpha Verteilertechnik GmbH contain links to other websites. Alpha Verteilertechnik GmbH is not responsible for the data protection policies or the contents of these other websites.

Questions and Remarks

Alpha Verteilertechnik GmbH will respond to all appropriate requests to view and if needed, correct, complete or delete personal data. If you have questions or remarks about this data protection guideline, please contact and tell us what we can do for you. As the Internet continues to develop, we will continue to adjust our data protection guideline. Therefore, you should visit this page regularly to inform yourself about the latest version.